Mobilize SMB launched our Services Network (MSPSN) Portal this week. MSPSN is our response after talking to hundreds of SMB MSP Solution Providers this year during our Mobilize Tour who are looking for a place to collaborate with others who are serious about building their SMB MSP businesses. So, we’ve launched a portal that will allow us all to tap into the power that has yet to be unleashed within our SMB Community by bringing us all together and providing the infrastructure from which we can learn, colla ...

Consolidation and commoditization of the MSP market is definitely going to happen.  There are so many vars that are building NOCs and so many who have spent tens of thousands of dollars on MSP tools and infrastructure.  There is so much money that has been sunk into managed services this year.  The dirty little secret i ...

I was challenged the other day by a colleague who told me that selling managed services is really selling the unknown, that it’s not a household name and therefore difficult to sell.  I immediately countered with asking how many of his clients knew what an OS was? How many times had a prospect told him they had a server that when he looked at it it turned out to be an XP Home workstation? Small Business Server isn't a household word either but we sell it all of the time.

You have to know your market in order to sell to them, and selling managed services is not selling the unknown at all. What the MSP is selling is peace of mind to the small business owner who wants to stop managing his network so he can focus on growing his business.  The MSP’ ...